I wonder: How much does the typically rigorous process of nailing down requirements before evaluating/soliciting software/services hurt businesses more than it helps? I didn’t crystallize my own requirements for the bullet journal and Bellroy notebook cover until I started actually using them together. By diving in and trying stuff, I discovered uses for them I hadn’t anticipated. You can’t exactly dive in and try stuff before buying once you get to the level of procuring and customizing enterprise software, but I think there’s something there.